Duties of Coach Attendants prescribed by the Indian Railways

Introduction

Coach attendants play a crucial role in ensuring the safety, comfort, and convenience of passengers traveling by train. Their duties are prescribed by the Indian Railways to ensure the smooth functioning of train services and the well-being of passengers.

Responsibilities of Coach Attendants

  • The Coach Attendants must be present in the coach half an hour before the departure of the train.
  • To check all the internal fittings in the coach for the safety and convenience of the passengers.
  • To make sure that the water tanks have been filled and all fittings for supply and use of water in the bathrooms are working properly.
  • To carry the list of all the passengers traveling in the coach.
  • To check the tickets of the passengers as they enter the coach for the first the first time to occupy their berths/seats if a TTE is not available.
  • To keep the compartments locked when the train is running and open them whenever required for the occupation.
  • If there occur any minor mechanical or electrical defects then attend them personally and call the concerned staff to attend the repairs.
  • To keep the berths and seats of the compartment properly cleaned and maintained at regular intervals.
  • To look after the convenience of the passengers and assist them in obtaining food and refreshment.
  • To ensure that bathrooms, wash basins, and mirror are properly cleaned and maintained by the concerned staff.
  • To keep a good look on the coach from their particular seat and not to sleep while on duty.
  • To appear on the duty dressed in proper uniform with name badges to be identified easily.

Conclusion

Coach attendants are the backbone of passenger train services, and their dedication to their duties ensures a pleasant and safe journey for all passengers. The Indian Railways has laid out specific tasks for coach attendants to uphold the highest standards of service, cleanliness, and safety on trains.